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Airbnb Regulation & Property Management Tips with Flavia Berys

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Gary Pinkerton starts the show by giving a few book recommendations based on his current list of readings. He gives us a bit of background on Jason Hartman’s upcoming guest Flavia Berys. Berys is the host of the Lifestyle Solopreneur podcast and a teacher at Landlord Prep. She explains what the podcast and the education institution do. Later he discusses the legal landscape of the expanding short-term rental market. Beyond that, she explains why being a short-term rental landlord is much more personal than having a long-term tenant in a home.

Announcer 0:04
Welcome to the heroic investing show. As first responders, we risk our lives every day our financial security is under attack. Our pensions are in a state of emergency, a single on duty incident can alter or erase our earning potential instantly. And forever. We are the heroes of society, we are self reliant, and we need to take care of our own financial future. The heroic investing show is our toolkit of business and investing tactics on our mission to financial freedom.

Gary Pinkerton 0:39
Hello, and welcome to Episode 161 of the heroic investing show. This is a podcast as you know, first responders, members of the military veterans, and anyone looking to improve their financial future and gain some freedom with their time, we teach America’s heroes how to build passive income, build their startup business and safely grow wealth through real estate and other alternative investments. My name is Gary Pinkerton. And here just after Thanksgiving, I’m co hosting this show with a lot of gratitude with Jason Hartman, and hopefully helping inspire you to a much greater and more exciting life. So I took a lot of time on Thanksgiving Day. And here, the day after Thanksgiving, as I record this, to just kind of think about the past year, and think about what has made me grateful. And three books that I’m reading right now have really consolidated that in my mind. And I mean, they’re on top of my mind, because I’m reading them, or have recently read them. And I do a lot of my reading on Audible. So I’m actually you know, reading them for the second or third time. And they’re all pieces to the story of why I’m so much more grateful person than I have been in years past. And so here, let me let me tell you what these books are. So the first one is the inside out revolution. And that’s by Michael Neal. And this was recommended to me by a client of mine that I met a couple of months ago. It’s a great book, I’ve listened to it three times now. And really what this book talks about is it is in a unique way a relative illusionary approach built around three simple principles to help explain, you know, where our feelings come from, and how that generates our experiences. And then how we can use that understanding to transform our lives. So it’s really an understanding or an explanation that, you know, most people react to their environment. And, you know, I’m using the words that Zig Ziglar used many, many times if you were a follower of Zig, and he used to say that the people used to react, and if you go into a doctor’s office, and the doctor gives you medication, you know, if you’re reacting to the medication, then that means he’s nervous, and he’s changing the medication he’s putting you under, you know, he’s monitoring you for a while to make sure that your body doesn’t react too badly. So it’s a negative thing, right? And what they want your body to do is to respond to the medication. And so that’s exactly what the author, you know, Michael Neal does with this book is he explains that most people react to their environment. And what he pushes us to do is respond to our inner beliefs, our inner you know, our why basically, right, and so understand where the manifestation of our outside reality comes from. So we get to choose how we respond to the outside. So stop reacting and start responding and respond in a way that serves you. So respond, not because you’ve been harmed by your environment, but respond because your response is going to serve that inner goal of yours, your values, your beliefs, and your intent on what you’re trying to do in your world. So I mean, you get to choose that as the big message you get to choose. The next book is the obstacle is the way and that’s by Ryan Holiday. This is a great book that actually Robert Kiyosaki put me on to and we’re on the real estate guys investor summit at sea. This spring obstacle is a way or is the way is a book that let me summarize this one. I mean, Ryan Holiday does a great job writing this one. And, you know, essentially, he talks about let’s use the little parable that’s in the book to help out. So he talks about a king who trying to wake up his citizens puts a large boulder in the middle of the roads such that no one can really go around it. And everyone comes up to it turns and leaves comes up to the turns and leave. And finally, this peasant shows up one of the lowest members of his people, and instead of just stopping giving up and going back, he figures out a way to use a lever that he finds in the woods and roll this boulder out of the way right and he was highly enriched from having done so. So that’s really kind of a metaphor for life, right? So if we come up against boulders and trees And just go away and give up, then we’ve missed the opportunity to learn from that episode, right? So I’ve, I’ve done some investments, for example, that completely lost me all of my money. But they have been really, really inexpensive lessons when I get down to what did they really teach me? Right. And so if you see every obstacle in your life as a gift, then First of all, going back to the first book we talked about, it helps you respond in a constructive way, and learn from it and actually become a better person. Because I mean, listen, the obstacles there it happened, you’re not going to get around that one. Right. So now, how do you respond to it? And how do you I mean, do you want to use it as a learning experience? Or do you just want to use it as a reason and excuse that you can’t achieve where you were headed, and to give up and turn and go back to the village, right. So that’s not all that’s in the book, the obstacles the way, it’s a tremendous book. But that’s one one piece of it. And then the third one is willpower doesn’t work. And this is by Benjamin Hardy. And I owe Dan Solomon from Strategic Coach, credit for putting me on to this book. Another really good book. And I’ll start by saying that I’m not completely through this one yet. This is the the hardcopy version that I’m the one of the three to 10 hardcopy that I’m working through right now. It’s a great book, though, and at least the parts that I’ve read so far, make it well worth reading already. And what Benjamin talks in here about is how to quickly put yourself in proximity to the most successful people in the world, and how to adapt their knowledge and skills to yourself even quicker. And then you know, another thing he does is he teaches you how to create an environment where endless creativity and boundless productivity is the norm. So he’s helping you again, shape your environment. So putting those three books together, as I was explaining earlier, at the beginning, I was trying to say at the beginning, you know, understand from inside out, revolution, that you know, your environment really comes from your response to sensations you get and comes from your inside from your belief, because you are actually creating it, then there’s obstacles out there that you’ve created, to learn from right or that were created for you. And you should learn from them and grow and become a better person. And then, you know, Benjamin Hardy’s acknowledgement or his lessons that will power itself is not enough, you have to create that environment, you have to surround yourself, as Jim Rohn says, with the five people that you want to be most alike, and once you’ve envisioned an environment and created it, and then learn from the obstacles, I think you will a long ways in life. So that’s what I credit, kind of taking some of those, those lessons this past year, surrounded myself with just some amazing, incredible close friends, that I have learned a tremendous amount from looking at every challenge in life as an obstacle that can be overcome, and that I’m supposed to learn from, and starting to listen to my inner voice a lot, a lot more, I think has made a tremendous impact on my life. And it’s starting to show lots of fruit. So that’s my advice for you. And normally, you do this kind of stuff in January. So we just got a we got to jump on it here in November. But I took it from the perspective of being very, very grateful for a life that is just a very blessed life. So I appreciate all of you out there that are friends of mine, and that our listeners, I think we’re gonna have a great few decades ahead of us. So I look forward to being with all of you. So on this podcast, what are we going to talk about? Well, as you know, my wife, Sue, and I purchased a short term rental. And we we ran one of Jason’s short term rental podcast episodes recently, and I got some good feedback on that. And I’ve also learned some more in my own short term rental experience already. And so I thought it would be helpful to run a couple more episodes, so I’ll sprinkle those in here. And then after about three, the three kind of best of the best ones, I’ll move back to more long term rentals and more tax type topics, asset protection and things. This is a really good topic. This episode is Jason interviewing a young lady that I’ve got to know recently a few months ago, she’s isn’t really an impressive individual. And she’s done an amazing amount of stuff in her life already. Her name is Flavio berries, and just really an incredible person. Jason goes into a little bit of her background. And then they do the episode for about 20 or 25 minutes. And my takeaways from the episode things that I’d like you to listen to and think about things that I’ve also personally already experienced in my short term rental preparations for our house and just things that I’ve learned as we’ve started to walk through the first couple of tenants she talks about here and it’s really kind of interesting, like there are differences between short term rental and long term rental and one of the things that she brings up is that it’s not so much how long they stay, but it’s the differences between having a furnished place and an unfurnished place because you have the ability to to For example, in a furnished place, Garner higher rents and have different type of person, somebody’s looking to stay for a different reason, right? It’s more of a hotel type guests, but it could be a long term stay hotel guests, she makes an example of like traveling nurses. So and then there’s different websites that help you there. So you don’t necessarily have to be short term rental on Airbnb, you could be monthly rental with a furnished apartment or a furnished house and getting much higher rent. So taking into a little bit more of a different spin, I thought was pretty interesting. And she also talks about technology about different ways to approach getting better customer feedback and better ratings. And so a little bit of mixture of that if some zoning and, and regulations and things that I think you’ll find interesting, but if nothing else, it’ll introduce you to a really tremendous lady Fabio berries, and Fabius is from San Diego. As I mentioned, I had a chance to talk with her and meet her a few months ago, really, really impressive individual in her short life. She’s an author, she’s an attorney, real estate broker, business consultant. And as I mentioned, she’s she’s out of Southern California, when she was in college, and before she did cheerleading was, you know, a professional cheerleader for a couple of years with the San Diego Chargers. And she’s written a lot of books on the subject about how to do that professionally. She has a bunch of fitness books that she has, she has done. And she has done corporate law, she has done Real Estate Law, and owns rental properties, both short term and long term rentals. And then with her current clients, you know, she describes herself as a small business lawyer, helping entrepreneurs and real estate investors protect and grow their businesses, so that they feel less stressed and more successful. So I really think you’re gonna enjoy this. Like I said, If nothing else, check out Flavia and all that she has done and use it as an inspiration to go to a higher level because clue there are people who are out there like labia working really hard and making a big difference and doing a lot in a very short period of time. It’s really inspirational when I see that happen. So I think you will agree. Next episode, we have another interview with a great individual that I recently worked with. And then I’m going to kind of sprinkled for a little while here back and forth Jason interview in my interviews, and we’ve just got a lot of great ones in the hopper here ready to go. So I went for a long string there of just people that I had interviewed, I kind of got him backlogged a little bit. I want to make sure I gave them an opportunity to get their incredible message out there. And you know, not have it backlog so long for them. So appreciate you allowing me to kind of hammer through those. I thought they were some great, great interviews, I got a lot of good feedback, especially on the one with the red men here coming up near them the most recent one. So an amazing guy, what a hero. So thank you, and I think you’re gonna enjoy this with Flavia, and we’ll be back next week with another original interview. Got to have some fun here. Thanks so much. And again, because of Thanksgiving, I want to just repeat one more time. I’m very thankful for having all of you around and look forward to many many more great podcasts, podcasts, excuse me together.

Jason Hartman 13:21
It’s my pleasure to welcome Flavio Barris to the show. She is a real estate attorney. She’s hosted the lifestyle solopreneur podcast. She also runs a an education portal, I believe it is called landlord prep and has some great background in short term rentals and as an attorney can tell us about some of the issues and litigation going on. Very generally around the world, frankly, with short term rentals. And let’s kind of dive in Flavio, welcome. How are you?

Flavia Berys 13:50
Great. Thanks for having me on the show. Jason really excited to be here. It’s our pleasure and give our listeners a sense of geography. Where are you located? Today? I am in the beautiful sunny San Diego California area.

Jason Hartman 14:01
Yes. And we have this little conversation OFF AIR about how you want to follow in my footsteps, which I recommend in moving to a no income tax state someday.

Flavia Berys 14:12
Absolutely. Or, you know if we can convince more states to sort of adopt that would not be great. Give us more options. You Flavio

Jason Hartman 14:20
it’s very interesting. You brought that up because I’ve been doing quite a few discussions on my various shows about the GOP tax reform. And I think that it was a bit of a slam for the GOP to disincentivize living in these high tax jurisdictions as they did with the salt taxes that we’ve all talked about and and the maximum $10,000 in property tax and state tax deductions. But the interesting thing is, you know, the people that are upset about that, I would argue that they’re asking the wrong question or complaining about the wrong thing. What they should be saying is, why doesn’t my state or juris stiction have lower taxes. And maybe this will put some pressure on those states so that people can stop being forced to vote with their feet. And moving to these more desirable jurisdictions. thoughts.

Flavia Berys 15:15
Oh, no, I agree with you 100%. And and that should be the conversation. Because, in some ways, our country’s amazing, but it’s so interesting how it states are so different from each other, you know, and at some point, they have to look at each other and wonder, you know, maybe we should copy some of these economic models from other states because people seem to be flocking there.

Jason Hartman 15:34
Absolutely. And, you know, that is an excellent feedback loop for the high tax jurisdictions like my home state for the vast majority of my life, the US Socialist Republic of California. There you go

Flavia Berys 15:48
on for years. I mean, I don’t know how long you’ve been gone, but not much has changed, I’m sure. Yeah, no,

Jason Hartman 15:52
it’s only gotten worse since I left. I left in 2011. So it’s, it is what it is, but certainly a beautiful place. Let’s talk maybe generally, I remember when I lived, where you live. Now, in San Diego, I was in La Jolla, you know, the beach areas, seeing all the signs in front yard Slavia saying, this is a neighborhood not a rental community, not a short term rental community. These aren’t vacation homes. And you know, these were obviously the residents that live there that were upset that you know, these transient people were coming out, in and out and, you know, for the weekend and people then they were renting people’s homes, Airbnb, vrb, or whatever. What is the status of that I remember seeing a lot of things in the local newspapers. And, you know, this is a debate and a fight that rages on in many jurisdictions, not just San Diego, give us a kind of a barometer on that, if you would

Flavia Berys 16:44
share it Well, right now, I mean, the topic is, is hot and people are discussing it on both sides. Short term rental use has a lot of support. And it also has a lot of criticism. And there’s a lot of the you know, I moved into x neighborhood because it was a residential neighborhood. And I wanted to have neighbors that I got to know and that would look out for me, I’d look out for them. And I just didn’t count on living next to a hotel. And so there’s a lot of people that argue, look, unless you’re in a commercial zone, or mixed use zone, you really can’t run a b&b or hotel out of your home, especially when it’s not just a one room being rented out where the owner retains some control and supervision. But when the entire place is rented out for potentially someone coming in with a huge group throwing big parties being loud being in vacation mode. But then on the flip side, people say you know, it’s really expensive to make a go of it in some of these cities. And the only way to really do this right is to increase my rental income for my investment properties. And short term vacation rentals are the best way to do that. We have a shortage of hotels, we have a shortage of accommodations, and it’s great for tourists to be able to enjoy the beaches this way. And you know how to kitchen and not have to live out of hotel?

Jason Hartman 18:00
No question. So you you outline kind of the debate from the, you know, the general perception of parties on both sides, which, you know, I can really see both sides of the argument I can, but there’s a much deeper constitutional issue here. And since you’re an attorney, I thought I’d bring it up. And that is the issue of property rights. And, you know, one of the foundations of democratic societies throughout history and everywhere in the world is property rights, right. And if it’s your property, you should have the right to dispose of that property, and dispose of it means rent it temporarily in any way you choose. Right. So there, there really is a deep constitutional issue here. Maybe address that for a moment, too. I’d love to hear your

Flavia Berys 18:49
I mean, you’re almost in dangerous territory, asking an attorney to wax philosophical on these issues. I mean, we know right, I’m not gonna I won’t bore your audience. But when you’re in law school and you start taking property classes, they go way back the first cases you read about her, you know, the rabbit runs from one property to the other who owns the rabbit, you know, I mean, it just way back when since people could talk to each other and think they’ve been fighting over territory and what’s a boundary line? And who’s is who’s right and who owns what, but let’s talk for a second Yeah, about freedom. It’s actually it’s called freedom of alienation, right? freedom to do what you want with your property to divest yourself have it either short term with release, longer term, maybe you give someone a life estate so they can own it for their lifetime, and then it reverts back to you to selling it. You know, there’s and there’s a lot of restrictions that are put in place, either sort of by contract, like if you own a condominium or a townhome, anyone who’s listening who has, you know, a planned community if you pay HOA fees you live in in some sort of a planned community. Those are contractual rules. So you actually have to follow whatever you’re saying. CNRS those are the recorded documents say if it says you can only have two dogs, you can only have two dogs. So you’re sort of limited in some ways. You can only paint your house drab brown beige, or you know, you can do drab vanilla. But those are your limits and, or they can be imposed by municipalities, zoning laws in general, are these kinds of limits? If you tell somebody Well, yeah, you won’t this lot. But guess what? Nobody can ever live on it. It can only be used for industrial use a right.

Jason Hartman 20:29
There’s a zillion other restrict. I mean, look at folks, when you are in a society, you have restrictions deal with it, right? There’s mineral rights, there’s air rights, there’s riparian or water rights, there’s all sorts of things. So

Flavia Berys 20:43
noise ordinances, right. Oh, even how loud should be on your own property? Are you allowed to use it as a dump? Are you? Right? We never act in a way. Yep,

Jason Hartman 20:54
yep. When it comes to the short term rental issue, you know, like factor right into your thoughts on this, if you’re

Flavia Berys 21:00
sure, because the so the short term Vacation Rentals is a great area, because being able to do it in such an easy and widespread way, is really sort of a technological advance, because we didn’t really have the ability, say 2030 years ago, to widely advertise a room for rent in your home, or maybe your entire home for rent for short term, because you weren’t set up like a hotel. And it wasn’t easy to find people that were going to book that sort of thing. I mean, you may be had the original bmps, the bed and breakfast, where a provider would have their home and they’d rent out some of the rooms and serve people pancakes in the morning. And perhaps you had just a lot of the informal couchsurfing. And maybe you’d put a little ad in the paper for a border because you had an extra room and maybe an out of town professor would come in and live out of your house for a few months. So it sort of began that way. And it’s been around for a long, long time, but not the way it has sprung up in the last few years, probably last decade or so because of technology. And these websites and software that now enables, you know, an average Joe to go online, hunt down some different places they could stay and book it just as easily as they would book a room at you know, the Marriott or the Hilton,

Jason Hartman 22:15
right? Absolutely. Okay. So where are we going to end up on this debate? I mean, if you had to make a prediction who’s who’s gonna win, you know, is it gonna be Airbnb host or not? I hate to say Airbnb, it’s like becoming koken Kleenex, which is not fair to the other, the short term rental host? Or is it going to be the other residents who don’t like it?

Flavia Berys 22:36
You know, it’s a really good question. And I don’t think it’ll ever be a truth where the both sides just agree on a middle ground, I think it’s going to be imposed on the groups by the government, because that’s the way it’s been going. Because it was a gray area. And because, you know, forever, you’ve been able to rent out your home. So landlording has been around for a long time, and it’s pretty established. So a lot of the laws were designed to accommodate landlording and leasing out your place. And a lot of them were not limited in the way that the books were written the law books to specifically address at what point does a tenant become more of a hotel guest rather than a tenant, although more and more condo and townhome associations are starting to define it as 30 days or less is short term vacation rental, where 30 day or more or longer lease would be more of a traditional lease or a month to month lease would be a traditional lease. And so either the CCN RS are starting to address it the rules and regulations privately are addressing and defining these things and then the cities are stepping in city council’s recently I’ve been keeping an eye on one particular city that has been punting it forward. I mean, they just they don’t want to make a decision and pass regulations. They keep listening to advocates on both sides. They keep doing the research, they keep getting proposals, they keep looking at legislation that could be enacted, and they just refuse to

Jason Hartman 24:03
go away if we don’t want it.

Flavia Berys 24:06
I don’t know maybe they’re stalling to see what other cities

Jason Hartman 24:08
do. Right? Right. They might be looking at

Flavia Berys 24:11
big cities, so they’re gonna you know, there may be afraid to make the wrong decision on it before seeing what some of the other tourist destination cities do. You

Jason Hartman 24:19
know, interesting, interesting stuff. Do you have anything more to say about the legality feel free but if not, talk about some of your experiences as a property manager and a host for your own short term rentals. And just some best practices, any apps or technologies that you like or read, you know, just anything?

Flavia Berys 24:39
Well, I love being involved in short term rentals. I think it is a phenomenal way to, in some cases, double or triple the net revenue that you make from a rental for the summer season, depending where you are. I do have one that’s in the ski resort town. So that One does better in the winter than the summer. But then there’s one we have here down at the beach. And that one does, as you can imagine really well, in the summer months, not so well in the winter months. So there’s sort of a combination, we’ve been playing with a lot of different strategies, believe it or not, short term rentals that are two to three months long for traveling professionals, like travel nurses, is a really great market. And generally very, you know, high caliber tenants who are just coming into town for a few months and need a fully furnished place with the

Jason Hartman 25:32
ladies included. Yeah, so everybody probably agrees with you. But where do you find that person? Is that off? Like which platform you’re gonna find them on?

Flavia Berys 25:41
Sure. So there’s an I can name specific platform is furnished finder is a good one. There is a lot of private closed Facebook groups for these professionals. For example, travel nurses join Facebook groups where they can chat to each other about housing options, hey, I’m, I’m leading the San Antonio, I’ve got this great three month rental, Who else wants it, I’ll pass your name to the landlord. And those are great places where you as a landlord, as the owner of one of these locations can put up a post. And they’re usually very welcomed by the moderators of these groups, so that you can reach a very specific target of tenants who are looking for, say the two to three month rentals. I will say for a lot of condos where the condo Hoa has really come down on short term vacation use. So they’ve, you know, sent violation letters if they see that it’s being used that way. Or maybe it’s also not zoned for vacation rental use, this might be a great option because it’s fully furnished utilities included, but you do 30 day minimum. So you can usually be in compliance with your Hoa documents, even for those types of condos, and still get some great, you know, additional rent for that unit. When you look at what you’re able to charge when it is fully furnished versus not. Some other tips are. I’ve frequented some hotel liquidation wholesalers. These are companies that when a hotel renovates completely or goes out of business, all of their inventory beds, linen towels, chairs, everything that you’d see in a hotel room. Even some of the items from the lobby like art and mirrors and different things get sold to these liquidators. And you can get some amazing deals on bulk towels. So you can essentially save a lot of money when furnishing your new condo or apartment, whatever it is that you’re converting to short term use.

Jason Hartman 27:37
Right? Right. But those are, you know, that’s fairly rare. And it’s probably a little bit hard to find. And I don’t know if you have a bunch of short term rentals, yeah, that could really sort of move the needle if you got a whole bunch of furniture and stuff. But I don’t know, that doesn’t seem like it’s gonna do too much for you. But maybe I’m wrong.

Flavia Berys 27:56
Well, you know, if, for me, what I found is, it was amazing to me the difference in how many towels certain guests use as opposed to other guests. That was one of the learning curve issues. It’s like, well, that’s interesting. You know, you really have to kind of drill down on some of these things like what are you going to supply in the kitchen you have to make these decisions from the onset, you know, salt and pepper oil cooking items, you know, do you give them starter creamer in the fridge? What are you going to do what’s going to get you most stars and ratings and sort of positive reviews from guests and there’s these little things you can do where it really impresses your guests and it’s something they weren’t expecting that really only maybe cost you an extra couple bucks but made a difference in the review that you get left. Yeah, got

Jason Hartman 28:39
it. Okay. All right, good. Any technology like apps or you know, websites you like to use or software? Yeah, I’m a big

Flavia Berys 28:47
fan of simply safe as a

Jason Hartman 28:49
as a secondary system,

Flavia Berys 28:51
right security system and everything’s remote so you can reset alarm codes remotely, you can use temporary alarm codes assigned to a specific person. I love keyless entry where it’s a keypad

Jason Hartman 29:05
and which one which one for keyless entry. You know that it’s it’s kind of amazing to me, Flavio, how slow keyless entry has developed. Folks, listen to me, you should all be just as shocked as I am that we’re using keys in the modern era. Like it’s shocking. We’re still using keys at all for anything, I can’t believe it. But even you know, the keyless entry for traditional registered, you know, residential homes, I mean, few of them are connected to Wi Fi. There are all sorts of different concepts of them, you know, somewhere you’d the tenant, or guest has to download an app on their phone, and then the app works with the thing on a Bluetooth and, you know, there’s just all these like different. I don’t know, it’s kind of amazing how that really seems rather behind.

Flavia Berys 29:54
It is it’s true, I keep it pretty simple. I haven’t yet switched to the ones that are wife enabled where you can change the actual front door lock remotely. They’ve been on there long enough that I got them. I think before they had that kind of connectivity, I don’t recall that being an option when these were purchased is just a standard, you know, little keypad on it, I think Schlag makes them if or maybe it’s quick said, it’s one of those companies, one of the well known ones, you get them at Home Depot, I think each deadbolts like $100. Last time, I had to buy one. And what I like is I actually ask the upcoming tenant, or guest give me a four to five digit code that is easy for you to remember. And a lot of them choose their zip code or their phone number, or I don’t know what they choose, but they give me a code. And at the turnover before that guests comes in that code is put into the door so that each guest has a unique code that will not operate once they leave. And they don’t have to worry that the people before them have access or their code or can come in at night. So I think that gives everyone a little peace of mind and keeps things organized.

Jason Hartman 31:03
Yeah, good. Good stuff. Okay, good. So with simply safe, just for example, how are you using that in your properties? You set it up? Do you have a camera in there? Is there a camera on simply safe, there is motion option. Okay,

Flavia Berys 31:17
both there’s motion sensors, cameras, what I like about simply safe is we have certain closets that are actually padlocked away that no guest access or certain things that get stored and simply safe allows you to put some sensors, even when the alarm system is on off mode or you know home mode, you can play some sensors that are always on silent alert. So you would know if somebody broke into your supply closet or you’d be able to follow up on that. Because you’d get that or, you know, if you live at home, you can put it on your medicine cabinet or something like that. And then if you throw a party, you know that someone was peeking in your medicine cabinet. Another nice thing is the cameras because we have for example, at the ski resort cabin, there is a camera pointing at the driveway. So you can sort of monitor how many cars are parked there. And you just have to disclose to people that the driveways monitored during their stay. And that also helps cut down on pets that maybe weren’t allowed. Because, you know, you could see dogs and that sort of thing. And it just gives you a way to later take screenshots or prove you know, you had 10 vehicles there. There’s a two vehicle Max, the interior camera is something that we have the guests unplugged. Yeah, I think it’s part of their check in procedure, they have to unplug the camera and then they have to replug the camera back in on their exit. And so they see it I mean, it’s an actual plug, you see the camera turn off, so they know that it’s not filming them, or you got to be careful. And there’s no cameras in the bedrooms, even when nobody’s staying there. That’s just how we do it. I know a lot of this is like you find what works for you, your stride what makes sense to you. There’s no perfect way to do it. There’s no right or wrong way. I know people who use noise sensors to make sure there isn’t a party. I don’t do that. I’ve I know people who they’re certain software, I don’t know the name of it, maybe you do. It’ll monitor how many cell phones and Wi Fi devices are Oh, that within

Jason Hartman 33:08
a radius or I don’t know about that one. Yeah. So if

Flavia Berys 33:10
you have like 20 cell phones in use in your place with 4% occupancy, you know that there’s 20 folks there and you can so it’s actually monitoring

Jason Hartman 33:17
doesn’t have to be hooked to the Wi Fi. It’s monitoring the cell phone signals.

Flavia Berys 33:24
Unless it was just through the Wi Fi. I don’t have it saw this mentioned in a Facebook group. And again, with social media now you can become a member of Facebook group for

Jason Hartman 33:35
help you Yeah. Sure,

Flavia Berys 33:39
yeah. And give you advice. And you know,

Jason Hartman 33:41
it’s an amazing time to be alive. As I always say, are you managing? I mean, you talked about the simply safe and requiring the guests to unplug the camera, plug it back in, you know, that’s pretty granular. are you managing any of your own short term rental properties? To the extent where you don’t actually go there yourself? Even if they’re local? Could they just as easily be 1000 miles away?

Flavia Berys 34:09
Yes. And I know people who I don’t do this yet, so I don’t have you know, places that are that far, although my furthest away rental is three and a half hours away. So

Jason Hartman 34:22
right? Yeah. All right.

Flavia Berys 34:23
Well, I don’t need to because this is one that we use for our own vacation use where they’re quite often. But it can all be done remotely. That’s another reason to use technology so that people can get in and turn off the alarm and, you know, you get the notification. The alarm was turned off. You know, people have arrived, they can call you nowadays you can FaceTime so I mean, if someone’s having trouble using the thermostat, you can say, well, you want to put me on FaceTime and I’ll walk you through it, you know, but there is a lot of hands on. This is not landlording this is hosting. This is customer service. It’s very different than landlording and it’s much more personal and There is a lot more interaction between guests and hosts, especially because the guest has a higher expectation. So for them, this is in between a hotel, and you know, their rental at home, this is something somewhere in the middle. And I think we’re all finding where that middle ground is, and what the appropriate level of personal service versus hands off is. And so it’s going to be trial and error for all new hosts

Jason Hartman 35:24
good stuff. Well, I want to ask you to give out your website, tell people where they can find you. And you know, just close with any comment, you have maybe a question I didn’t ask you, or anything you want to bring up.

Flavia Berys 35:33
So I’ve been teaching landlording at the local community college for years now over five years, and there’s always a waitlist. And it’s a great class to take in person if you happen to be in San Diego. But for anyone who’s not in San Diego, but as a California landlord, or has some California properties, I put everything that’s in my class online at landlord prep.com. And that’s just a prep new Do It Yourself landlords or experienced ones so that you get all the practical know how and all of the legal contracts and templates that you’re going to need going forward. So come visit us at landlord prep.com. I’d love to have you in our community and as a student. And one last thing that I want to throw out there, because this is, you know, the lawyer and me putting on my lawyer hat talking and I want to take care of people and hope that they pay attention to this, this is an important part of any new venture is thinking about your insurance needs. And make sure that the type of insurance you have for the property that you’re converting to short term vacation rental use is covering you for that use, which for many insurance companies is considered commercial use and not true landlording. So you’ll want to make sure when I shopped around I I really only found three good companies that were offering that kind of coverage. And so I was able to get some quotes and bids and you know, choose the best one for our needs. But it was something that required a little bit of footwork, because the company I ordinarily use for rentals does not cover short term vacation rental use.

Jason Hartman 37:04
Yeah. Okay, good. Good to know, good. Insurance insurance is really becoming an issue. I mean, no. Yeah. I mean, for many years, it has been certainly ever since Katrina. I mean, we do business all over the country. And it’s insurance used to be easy. Now insurance is getting, it’s gotten a lot more complicated. But again, that’s a barrier to entry for competitors, right? The more difficult anything is, the fewer people will enter the marketplace and the bar is higher. And so there’s always an offsetting effect that can benefit you. So if you’re willing to do the work, then hey, you will get the profits and fewer people will will want to do the work. So just a general concept in the in marketplaces. Flavio, thank you so much for joining us really appreciate it. Great insights and really interesting legal discussion as well.

Flavia Berys 37:53
Thanks, Jason. It’s been a pleasure.

Jason Hartman 37:56
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